Shipping policy

Processing Time

  • Orders are typically processed within 1–3 business days after payment confirmation.

  • Each bundle and wig is carefully inspected and prepared to ensure the highest quality standards before shipping.

  • Custom or personalized orders may take up to 7-10 business days to process.

Shipping Methods & Delivery

  • We offer standard and expedited shipping within the United States.

  • Standard shipping typically takes 4–7 business days after processing.

  • Expedited shipping typically takes 7-14 business days after processing.

  • Shipping times may vary slightly during holidays or high-demand periods.

International Shipping

  • International shipping is available for select countries. Delivery times and fees vary by location.

  • Customers are responsible for any customs fees, import duties, or taxes imposed by their country.

Shipping Costs

  • Shipping fees are calculated at checkout based on the size, weight, and destination of your order.

  • Free shipping promotions may be offered periodically — terms and eligibility will be noted at checkout.

Order Tracking

  • Once your order ships, you will receive a confirmation email with tracking information.

  • Please allow 24 hours for tracking updates to appear after shipment.

Lost or Damaged Orders

  • Bri Monique Collection takes great care to ensure your order arrives safely.

  • If your package is lost or damaged in transit, please contact our customer service within 7 days of delivery so we can assist with a replacement or resolution.

Address Accuracy

  • Please ensure your shipping address is complete and accurate at checkout.

  • Bri Monique Collection is not responsible for delayed or undelivered packages due to incorrect or incomplete addresses.